1810 and no engineer. Quel surprise! I hear you say.
I rang and was told that the engineer called at 1623.
Unlikely, I said. I was sat two feet from the front door at 1623. There was no vehicle parked outside, there was no bang on the door and no card theough the letter box. In reference to this morning's engineer, I did mention slander. I said perhaps he has loose morals, I most certainly don't, and I resent the implication that I'm some sort of prostitute. My partner is also extremely angry. (Actually, he's totally taking the piss, but that's his prerogative, having to compete with teddy bears, tenors, t'internet and now tradesmen...)
I will of course be expecting my entire yearly payment refunded and may well terminate all business with British Gas.
She said we're looking at tomorrow now for an appointment. I'm not looking at tomorrow, I said, I've already wasted today, I'm not having my weekend ruined, as well. 6pm - 8pm on Monday. She can't do Monday, but she could try another evening. I can't do another evening, I said. Monday, 6pm - 8pm is non-negotiable.
Someone will call me back. I will, of course, be following up in writing. I thanked her for her patience and helpfulness.
