A few days ago, I moaned about the incompetence of online retailers. Yahoo finally got their act together and rectified the situation (but it shouldn't have taken two months and umpteen emails).
Canon have responded
Your request for a refund has been processed. Refund details:...........If you have further questions regarding your order, please click on the link below for assistance
Strange I thought, I never asked for a refund, I asked for my goods.
So, I clicked on the link and entered my order number. Not found it said.
So, I thought. How often did I ever use the remote control before it malfunctioned?* And maybe it would be quicker and easier to knit myself a lightweight camera case. I am just puzzled at commercial organisation who seem allergic to collecting money from willing customers.
*which was 3 years ago. It would have been useful when taking a group photo and not necessitate my cousin sprinting across a garden to get in the group before the ten second delay expired...other than that, shrug
