I don't know why I bother.
In a pub last night, we ordered a snack to eat. I ordered a five bean chilli. Or rather, Jimmy ordered it on my behalf. He was offered a choice of chips or rice, and thinking on his feet he chose chips. He got a burger, which, of course comes with chips.
Waiting for the food, I went to get the sauces. There was no vinegar in the baskets, so I went to the bar and said "You've run out of vinegar."
"Yeah," said the manager. "We ran out. We'll get more in tomorrow."
Surprised, I exclaimed "What - you're serving chips without having any vinegar?"
And the manager sneered at me and super-sarcastically said "Yeah, we ran out. It happens."
Now, if you were running a pub that serves meals*, most of which are served with chips, and especially on a Friday, and you ran out of vinegar, would you:
a) put a sign up saying 'No vinegar';
b) Mention to customers ordering chips that there's no vinegar;
c) nip round to the shop two minutes walk away and buy a bottle of Sarsons;
d) sneer at your customer who expects to be able to put vinegar on her chips?
Answers on a postcard to the Manager, Wetherspoons, Crum and Septic, Streatham Hill SW2
So they got rid of one misogynist manager with a power complex to replace her with someone for whom Customer Service is a foreign language. Where do they get these muppets from?
* well, they masquerade as meals, anyway, but we'll gloss over that
